Rosewater Spa and Wellness

Amazing experience from start to finish. The spa is clean, relaxing, and professional. I had powder brows done by Casey and absolutely love them—she was thorough, knowledgeable, and made sure everything looked natural and suited my face. Her attention to detail really shows. Highly recommend this spa for quality services and results you can trust.

A friend recommended Rosewater for their prenatal massage - not only do they have the pillow that allows you to lay on your stomach - Brenna provides an incredible massage and isn't afraid to use pressure! This is hands down the best prenatal massage I've had (beating Sea Island and a resort in Italy) so I highly recommend to any expecting mothers

Disappointing Experience at Rosewater Spa Wellness I’ve visited Rosewater Spa Wellness before and had a wonderful time, which is why I decided to return for a massage as a birthday gift. Unfortunately, my recent visit fell short of expectations. I originally booked my appointment for September 29 but had to reschedule because I was sick. I called in advance, and the receptionist moved my appointment to September 30 at 5:30 PM. She also informed me that I needed to pay for the appointment in advance. Based on how it was explained, I believed that the payment I made online was applied toward my rescheduled appointment. After my massage on the 30th, I was told I needed to pay another $110 on top of what I had already paid online. I was very surprised, as I thought my earlier payment had been for the massage I had just received. The receptionist explained that the online payment was for the “canceled” appointment. Later, I checked my receipt and saw that they had charged the September 29th appointment as a no call, no show even though I had clearly called to reschedule. This felt like a direct violation of their own policy, as I had followed proper procedure. In the end, I paid around $220 for a 60-minute massage. While the massage itself was decent, the lack of transparency and the mishandling of my payment left me frustrated. It didn’t feel like fair value, and the experience was more stressful than relaxing. I would strongly recommend that anyone booking here clarify the payment policies ahead of time and carefully review receipts to avoid being overcharged. I had hoped to leave feeling refreshed, but instead, I left disappointed.